This Privacy Policy describes how Team Kleen Private Limited ("Company", "we", "us", "our") collects, uses, stores, and protects your personal information when you visit buddykleen.com (the "Website") or use our services.
1. Information We Collect
- Personal Information: Name, phone number, email address, billing and service address, and payment details when you make a booking or register on our Website.
- Usage Data: Information about how you access and use the Website, including IP address, browser type, device information, and pages visited.
- Cookies & Tracking: We use cookies and similar technologies to improve user experience, track website performance, and for analytics and marketing.
2. How We Use Your Information
- To provide and manage bookings, cleaning services, and payments.
- To communicate with you regarding your account, bookings, or support queries.
- To send important updates, offers, and promotional communications (you can opt out at any time).
- To improve Website performance, user experience, and service offerings.
- To comply with legal obligations and resolve disputes.
3. Sharing of Information
- We do not sell or rent your personal data to third parties.
- We may share data with trusted service providers (payment gateways, IT support, logistics partners) who process data on our behalf under strict confidentiality agreements.
- We may disclose information if required by law, regulation, or government authority.
4. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once data is no longer required, we securely delete or anonymize it.
6. Your Rights
- You may request access to the personal information we hold about you.
- You can request corrections or updates to your data if inaccurate.
- You may withdraw consent for marketing communications at any time.
- You may request deletion of your account and associated data, subject to legal and contractual obligations.
7. Cookies Policy
Our Website uses cookies to personalize content, analyze traffic, and enhance user experience. By continuing to use the Website, you consent to our use of cookies. You can manage cookie preferences through your browser settings.
8. Third-Party Services
Our Website may include links to third-party websites and services. We are not responsible for their privacy practices. We encourage you to read the privacy policies of those websites.
9. Children’s Privacy
Our Website and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us to have it removed.
10. Changes to Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Team Kleen Private Limited
Website: buddykleen.com
Email: info@buddykleen.com
Phone: +91 (823) 991-1098