Welcome to buddykleen.com (the "Website"). These Terms & Conditions ("Terms") govern your use of the Website and the services provided by Team Kleen Private Limited ("Company", "we", "us", "our"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.
1. Definitions
Services means any product, cleaning service, digital feature or booking facility offered on or through the Website. User or You means any person who visits, browses, or uses the Website or purchases Services from the Company.
2. Eligibility
You confirm that you are at least 18 years old and have legal capacity to enter into these Terms. If you are using the Website on behalf of a company or other legal entity, you represent and warrant that you are authorized to accept these Terms on that entity’s behalf.
3. Use of the Website
- You agree to use the Website for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit any other user.
- You must not misuse the Website by introducing malware, bypassing security, or interfering with its operation.
- We reserve the right to suspend or terminate access for any user who violates these Terms or engages in abusive conduct.
4. Accounts and Registration
Certain features of the Website may require you to register for an account and provide accurate information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately if you suspect unauthorized access.
5. Bookings, Payments & Refunds
- Bookings made through the Website are subject to availability and acceptance by the Company.
- All prices displayed on the Website are in Indian Rupees (INR) unless stated otherwise and may include taxes where applicable.
- We accept payments through the payment methods indicated on the Website. By submitting payment information you authorize the use of that information to complete the transaction.
- Refunds and cancellations are governed by our Refund Policy (if applicable). We will process refunds, when applicable, in accordance with the rules set out in that policy.
6. Intellectual Property
All content on the Website — including text, graphics, logos, images, and software — is the property of Team Kleen Private Limited or its licensors and is protected by copyright, trademark, and other laws. You may view and print content for your personal, non-commercial use only. Any unauthorized copying, modification, distribution or republication of Website content is prohibited.
7. User Content
If you post, upload or submit any content (reviews, images, feedback) to the Website, you grant the Company a worldwide, royalty-free, transferable, sublicensable license to use, reproduce, adapt, publish and display such content for the purposes of operating and promoting the Website and Services. You represent that you have the necessary rights to submit that content and that it does not violate any third-party rights.
8. Third-Party Links & Services
The Website may contain links to third-party websites, payment gateways, or services. We do not control those websites and are not responsible for their content, privacy practices or terms. Links are provided for your convenience only.
9. Disclaimers
The Website and Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, the Company disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose and non-infringement.
10. Limitation of Liability
To the maximum extent permitted under applicable law, Team Kleen Private Limited shall not be liable for any indirect, incidental, consequential, special or punitive damages, or loss of profits, revenue, data or goodwill arising from your use of the Website or Services. Our total aggregate liability for claims arising out of or related to these Terms will not exceed the amount paid by you to the Company in the last 12 months, or INR 10,000, whichever is lower.
11. Indemnity
You agree to indemnify and hold harmless the Company and its officers, directors, employees and agents from any claims, liabilities, losses, damages and expenses (including reasonable legal fees) arising from your violation of these Terms or your use of the Website.
12. Privacy
Our collection and use of your personal data is described in our Privacy Policy. By using the Website you consent to such collection and use.
13. Termination
We may suspend or terminate your access to the Website at any time and for any reason, including breach of these Terms. Termination will not affect rights or liabilities that accrued prior to termination.
14. Changes to Terms
We may modify these Terms from time to time. Changes become effective when we post the revised Terms on the Website with an updated "Last Updated" date. Your continued use after changes are posted constitutes acceptance of the new Terms.
15. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Jaipur, Rajasthan.
16. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Team Kleen Private Limited
Website: buddykleen.com
Email: info@buddykleen.com
Phone: +91 (823) 991-1098